It’s happened to most of us – a sudden, embarrassing moment.
Dropped off outside a restaurant Feb. 17 at Midtown Crossing in Omaha, Carrie Fleck decided she didn’t need her coat, and tossed it back into the car. As she did so, her cell phone went flying – straight into a storm sewer.
“I had my husband call it, and we could hear it ring,” Carrie said. “It’s the worst feeling. I thought I had lost everything – contacts, pictures. Our whole lives are now in those tiny phones.”
Even though Carrie told onlookers to forget it because the phone was a goner, private officers Jarad Shively and Gerard Zak of Frontline Security offered to help.
A manhole cover was lifted, and Gerard reached down while two men held his legs.
Voila! He retrieved the phone.
He and Jarad waved off Carrie’s attempt to tip them and her offer to pay for dry-cleaning Gerard’s uniform. She wrote to their boss to say she was “beyond impressed” with their willingness to help.